How to remove SUB and LSS from CIBIL report?

 

In some special cases, we notice that SUB (Substandard) & LSS (Loss) are mentioned in the repayment history in the CIBIL report. If a customer received a loan from any PSU/NBFC Bank, and he/she could not pay the EMI amount for a long time, then the account considers an NPA (Non-Performing Asset).

 

In that case, SUB (Substandard) can be mentioned in the repayment history from 91 days to 12 months.  

If the repayment delay days are more than 12 months, then the account became DBT (doubtful). For that, the account can be considered as a loss account, and LSS (Loss) will be mentioned in the repayment history.

                  Picture 1: repayment delay days mentioned as SUB & DBT

In picture 1, we notice that repayment delay days are defined as SUB initially and became DBT to be mentioned as a loss account.

Since we are providing CIBIL rectification service, so we analyzed a huge of CIBIL reports. From that experience, we can say that most of the NBFCs represent repayment delay days in terms of DPD (Days Past Due). Where DPD is defined as the number of days of delay payment from 0 to 900. 

Picture 2: Repayment delay days are defined in terms of DPD(Days Past Due)    

       In picture 2, we can observe that delay day are represented in terms of DPD in the repayment history. It increases gradually like 008, 039, 070, 105, …….312, 343. 

Picture 3: DPD increases gradually up to 900 days.

If the repayment delay days are more than 12 months, then also it can be mentioned as a DPD. As we see in picture 3, DPD increases like 297, 329, 358, ….. 878,900,900………900. DPD’s maximum value is 900. If the delay days are more than 36 months then DPD is shown as 900 repeatedly. 

               Picture 4:  Repayment delay days are mentioned in terms of SUB 

 

But now day, in most of the PSU banks repayment delay days are defined as SUB as shown in picture 4. Which has a more negative impact on CIBIL score than DPD. And since these all are genuine, that’s why it’s very difficult to remove this kind of SUB from the account. 

That’s why every customer should be careful about their repayment history in the CIBIL score. Sometimes SUB & LSS are shown in repayment history by mistake.

 

Now, we try to understand the different types of cases that happened with customers. And how to remove that kind of SUB & LSS from the CIBIL report.

In picture 5, the customer closed the account, but at the last of the repayment history, SUB is mentioned.  

                 Picture 5: SUB is mentioned as the last of the repayment history.

 

 

1.    If the customer closed the account with settlement and there are some amounts are remaining to pay to the bank. In that case, SUB can be shown in the last of the closed account. For that customer can follow these steps-

i.                   First customer enquires to the bank about the exact amounts, that he/she needs to pay further. Also, collect the NOC of the account from the bank.  

ii.                 Raise a dispute in CIBIL.

iii.              Write a complaint letter to CIBIL with the NOC and all documents.

2.    If the customer paid the entire outstanding amount and close the account. And he/she already collected the NOC from a bank. But still, there is SUB shown in the last of the repayment history. 

Then it may be a mistake by CIBIL. For that customer can follow these steps-

i.                   First raise a dispute in CIBIL.

ii.                 Write a complaint letter to CIBIL with the NOC and all documents.

Read More:

1. How to remove the "written off" status from the CIBIL report 

2. CIBILSCORE REPAIR AGENCY 

3. CIBIL Score Repair Agency near me